- General Information
 - Manufacturer
 - HP Inc.
 
- Manufacturer Website Address
 - http://www.hp.com
 
- Brand Name
 - HP
 
- Service Name
 - Care Pack
 
- Product Type
 - Warranty
 
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Service Information
 - Service Main Type
 - Maintenance
 
- Service Sub Type
 - Physical
 
- Service Characteristic
 - Labor
 
- Provided Support
 - Repair
 
- Troubleshooting
 
- Remote Technical Support
 
- Accidental Damage Protection
 
- Pick-up & Return
 
- Service Location
 - Service Depot
 
- Service Duration
 - 36 Month
 
- Product Supported
 - HP Beats Special Edition Notebook - 15-p390nr (ENERGY STAR)
 - HP Chromebook - 14-ak050nr (ENERGY STAR)
 - HP ENVY Notebook - 13-d010ca (ENERGY STAR)
 - HP ENVY Notebook - 14-j153ca (ENERGY STAR)
 - HP ENVY Notebook - 14-j157ca (ENERGY STAR)
 - HP ENVY Notebook - 15-ae178ca (Touch) (ENERGY STAR)
 - HP ENVY Notebook - 17-n178ca (Touch) (ENERGY STAR)
 - HP ENVY Notebook - 17-n188ca (Touch) (ENERGY STAR)
 - HP ENVY Notebook - 17-s013ca (Touch) (ENERGY STAR)
 - HP ENVY Notebook 15-as010ca (Touch) (ENERGY STAR)
 - HP ENVY Notebook 15-as091ms (Touch) (ENERGY STAR)
 - HP ENVY Notebook 17-u018ca (ENERGY STAR)
 - HP ENVY x360 - 15-aq018ca (ENERGY STAR)
 - HP ENVY x360 - 15-u410nr (ENERGY STAR)
 - HP ENVY x360 - 15-w158ca (ENERGY STAR)
 - HP ENVY x360 - 15-w191ms (ENERGY STAR)
 - HP Notebook - 14-af100ca (ENERGY STAR)
 - HP Notebook - 14-am038ca (ENERGY STAR)
 - HP Notebook - 15-ac028ca
 - HP Notebook - 15-ac103ca (ENERGY STAR)
 - HP Notebook - 15-ac116ca (ENERGY STAR)
 - HP Notebook - 15-ac118ca (ENERGY STAR)
 - HP Notebook - 15-ac121dx
 - http://www8.hp.com/ca/en/products/oas/product-detail.html?oid=5370561#!tab=compatible_hosts