- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack
- Product Type
- Warranty
Overview
Get back to work quickly with HP Premium Support, which resolves most issues remotely during standard business hours. If a physical repair is needed, an HP expert is dispatched to the employee's location, with expedited resolution.
Features
- Remote problem diagnosis and support
- Onsite repair or replacement
- Available in 3, 4 or 5-year terms
- Defective Media Retention
- Travel Support
Benefits
- Extended warranty
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Remote support
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.[1,8]
- Device remediation
- For more complex issues, choose more cost-efficient diagnosis and repair with HP Premium
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Labor
- Provided Support
- Repair
- Defective Media Retention
- Travel Expense Coverage
- Service Response Time
- Next Business Day - Repair
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
HP EliteBook 8xx G11+ 1 Year Warranty