Basic Support Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We'll ship replacement parts the next business day[1] to your specified location - before you even return the defective parts to HP.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Basic Shared Service Plan Hardware Support with Defective Media Retention
- Product Type
- Warranty
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Defective Media Retention
- Remote Diagnosis
- Hardware Support
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 4 Year
- Product Supported
- HP Latex 3600-B(In Warranty,AMS only)
