- General Information
 - Manufacturer
 - HP Inc.
 
- Manufacturer Website Address
 - http://www.hp.com
 
- Brand Name
 - Poly
 
- Product Line
 - EncorePro
 
- Product Series
 - HW500
 
- Product Type
 - Headset
 
Ready, headset, go
The EncorePro 500Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They're the first call center digital headsets to connect you to everything Teams has to offer, even while you're on a call. Hybrid working has never been easier.
Built-in USB-A and USB-C® connectors
Answer soft-phone calls from any PC, no matter what kind of USB port you have.
Full backwards compatibility for legacy equipment
Work hassle-free across new and legacy equipment with QD models, or USB models with USB-A and USB-C® connectors right on the cable.
Remote firmware and cloud system updates
Never worry about updates, thanks to remote firmware and cloud system updates
- Technical Information
 - Connectivity Technology
 - Wired
 
- Cable Length
 - 2.58 ft
 
- Sound Mode
 - Mono
 
- Minimum Frequency Response
 - 20 Hz
 
- Maximum Frequency Response
 - 16 kHz
 
- Features
 - SoundGuard Technology
 
- Acoustic Shock Protection
 
- Unified Communication
 
- Passive Noise Cancellation
 
- Quick Disconnect
 
- Noise Canceling
 - Yes
 
- Sound Pressure Level
 - 102 dB
 
- Sound Pressure Level (A-Weighted)
 - 118 dB(A)
 
- Earpiece
 - Earpiece Design
 - On-ear
 
- Over-the-head
 
- Earpiece Type
 - Monaural
 
- Driver Size
 - 0.22"
 
- Microphone
 - Microphone Technology
 - Omni-directional
 
- Microphone Design
 - Boom
 
- Interfaces/Ports
 - Host Interface
 - Mini-phone (3.5mm)
 
- Physical Characteristics
 - Color Family
 - Black
 
- Color
 - Black
 
- Ear Cushion Material
 - Leather
 
- Polyurethane Leather
 
- Form Factor
 - Ear-cup
 
- Height
 - 2.6"
 
- Width
 - 4.4"
 
- Depth
 - 5.9"
 
- Weight (Approximate)
 - 1.76 oz
 
- Miscellaneous
 - Application/Usage
 - Call Center
 
- Communication
 
- Voice Call
 
- Office
 
- Business
 
- Computer
 
- TAA Compliant
 - Yes
 
- Operating System Platform
 - Windows
 
- macOS
 
- Platform Supported
 - PC
 
- Mac